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Lodestar Portal Information

Energy Ottawa Inc. introduces The Energy Ottawa Portal

The Energy Ottawa Portal gives you the power to access the utility data for your facility directly from any computer, via the web. It is the first step to understanding when and how you use energy in your facility.

The Energy Ottawa Portal allows you to view your usage information anywhere, anytime 24 x 7, through a secure web portal. You can view your utility data, graph it, create reports and download it for use with your other programs like spreadsheets or custom graphing software.

Not only do you have access to recent data; you also have access to all of your historical data that the utility keeps in their database. This allows for year over year comparisons, to track the impact of efficiency improvements, operational adjustments, occupancy changes and even weather. Data can be viewed for any time period, including monthly, weekly, daily, hourly; and right down to 5-minute intervals.

The Energy Ottawa Portal gives you full access to:

  • Kilowatt-hours
  • Kilovar-hours
  • Kilowatts
  • Hourly Ontario Energy Price
  • Cost per hour
  • Temperature
  • Degree Days

The Energy Ottawa Portal is also customizable to incorporate other features like

  • Other utilities that have electronic meters
  • Combine data from other facilities, even in other jurisdictions
  • Shadow billing to let you know what your next bill will be
  • Customized rate plan analysis

Interested? E-mail us at energyottawaportal@energyottawa.com and we will send you a guest password for our Demo site. On our Demo site, you can see for yourself, and experience the Power of The Energy Ottawa Portal.

Providing customers and the energy industry with secure web access to their data.

Key Benefits

  • Account & usage information is available anywhere, anytime 24 X 7
  • Secure access to data.
  • Provide better customer service with lower service costs.
  • Seamless integration with other enterprise applications through flexible and industry standard interfaces.
  • Complete integration with LODESTAR Customer Choice Suite™ of applications.
  • Backed by LODESTAR's premier Customer Service Group.

Staying competitive, reducing costs, and overburdened customer service are just some of the challenges affecting the volatile deregulated energy marketplace. The Internet has evolved customer service into a demanding environment where customers want access to their data 24 X 7. Customers want more control of their data. LODESTAR has developed the LODESTAR Customer Portal to automate web access to customer data through a secure web portal.

What can LODESTAR Customer Portal do for your business? It will reduce costs by providing web access to account information and interval usage data without tying up customer service or IT staff. You will be able to provide better customer service by allowing customers to perform account management of their accounts at their own schedule, based on their own needs. They can manage power usage, identify appropriate rate plans, budget energy expenditures and allocate energy charges across geographical and business entities right at their PCs. LODESTAR's flexible and robust architecture allows utilities to stay ahead of the competition by continually innovating new features and services into our robust yet highly flexible architecture.

LODESTAR Customer Portal is just one solution in the complete and fully integrated LODESTAR Customer Choice Suite. By employing industry standard technologies and best practices in design and implementation, LODESTAR Customer Choice Suite provides a highly scalable solution that can meet the dynamic and expanding needs of today's leading energy providers. LODESTAR Customer Choice Suite application architecture is carefully designed to meet our customers' demanding performance and scalability requirements in all deployment scenarios. Backed by LODESTAR's premier Customer Service, LODESTAR sets the new standard for performance excellence in the new energy marketplace.

 







 
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